An Interview with Karen

An Interview with Karen

Our office is an incredibly busy place, so it won’t come as any surprised that there’s always piles upon piles of admin to wade through! While the majority of our team are dab hands at keeping admin organised, there are only so many hours in the day! With this in...
Getting Specific About Admin: What does it Really Mean?

Getting Specific About Admin: What does it Really Mean?

When a Virtual Assistant says they can cover your admin tasks, that could mean a whole host of things. Gone are the days when admin was a bit of paperwork here and there and the odd bit of filing – the term now covers a cornucopia of mundane, repetitive tasks that you...
How to optimise your customer service

How to optimise your customer service

Getting your customer service techniques right can be very challenging but rewarding none the less. It is a skill that can take a lot of time to master but, by using these few tips, you will be well on your way to improving the quality of your customer relationships!...
August 2020

August 2020

August at The Edwards Company has been busy. A lot has happened recently for our business and there have been many changes that have taken place, luckily for us most of the changes that we’ve experienced during the pandemic have been quite positive!A little recap of...