by Louisa Smith | Jul 7, 2021 | Company News, Virtual Assistance
If you follow us on social media, you may have heard the news – our Managing Director, Lisa, is representing The Edwards Company as a finalist in the West Midlands PA Awards! We’re incredibly excited about this achievement so far, so we thought we’d take the time to...
by Lisa Edwards | Oct 24, 2020 | Virtual Assistance
Getting your customer service techniques right can be very challenging but rewarding none the less. It is a skill that can take a lot of time to master but, by using these few tips, you will be well on your way to improving the quality of your customer relationships!...
by Louisa Smith | Sep 23, 2020 | Virtual Assistance
2020. A bit of a rocky year, to say the least. We know now what it’s like to live through a global pandemic. We know how strange it feels to exist within these unprecedented times, when we’ve spent our whole lives living in times that have been, by comparison, quite...
by Lisa Edwards | Aug 17, 2020 | Company News, Virtual Assistance
August at The Edwards Company has been busy. A lot has happened recently for our business and there have been many changes that have taken place, luckily for us most of the changes that we’ve experienced during the pandemic have been quite positive!A little recap of...